Proactive Service Keeps a 24/7 Customer Up and Running

TranSystems’ Unit Pump failures were causing damage to the engines in customer vehicles, and costing this 24/7 fleet operating time. Interstate PowerSystems in Grand Forks, ND worked with our partners at Daimler Trucks North America, as well as local Freightliner dealerships to proactively replace all of the pumps in the customer’s fleet. Working in close cooperation with the customer, we were able to complete the project with minimal downtime, allowing them to focus on their business.

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Going the Extra Mile

Helping you focus on what’s most important

A truck from Minn-Tex Express with a low power issue came into our Interstate PowerSystems shop in Minneapolis a couple of days before Christmas. The company and the driver needed the truck diagnosed properly, and quickly, so that the driver and the load could be back home in Texas for the holiday. The Interstate Technician agreed to stay late, and completed the repairs around 2:00 AM. The Service Advisor worked with the Minn-Tex staff in Texas to get the appropriate warranty coverage, get the driver back on the road, and home in time for Christmas.

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Updating Technology to Increase Customer Efficiency

Helping Customers, and the Environment

With Interstate’s assistance through the planning and implementation, Decker Coal won a substantial award from Montana DEQ to replace older diesel engines with new, cleaner diesel technology. The new, technologically sophisticated engines dramatically reduced diesel exhaust emissions as well as fuel consumption.  The cost savings within this program convinced the customer to replace the engines in the balance of their fleet. The benefits for the customer are immediate, and the benefits for the environment will last a lifetime.

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Categories: MiningPowerSystems

Helping our Customers With Whatever is Needed

When Hurricane Sandy hit the East Coast, the impact was felt in Sioux Falls, SD. AT&T called Interstate PowerSystems to assist them with deployment, return, logistics, loading and off-loading of 75 AT&T-owned generators across the Midwest. The generators made it to East Coast and provided emergency backup power when it was needed most. AT&T was able to deal with a single partner, saving them time and money.

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Total Solutions in Power Generation

“We’re an Electrical firm in the Minneapolis area and  have completed several large Generator Installations with Interstate Power working with David Walch and Steve Pratt. From the early stages of design and installation to final start up and commissioning, Interstate provides professional support and teamwork for the ultimate turn-key project. We appreciate a team that really helps back up their projects start to finish. I would highly recommend Interstate to any customer knowing they will follow through and give the customer what is promised.”Regards, Brian

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